How to switch a parent when the voucher has already been sent to the other parent

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This help article will show you step by step how to switch a parent when the voucher has already been sent to the other parent. 

Step 1

Log in to your account and select view assigned vouchers.

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Step 2

Find the voucher you wish to swap the parents details on. 

Please note: You can only swap the parent/send it to a different parent if the voucher has not yet been accessed.

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Step 3

Select switch parent.

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Step 4

Select the parent you wish the voucher to be sent to.

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Step 5

Press assign vouchers, this will send the voucher to the parent you have changed the voucher to be sent to. 

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