If you have assigned a voucher in error, this can be removed from the parent even if they have accessed it. Please follow the steps below for guidance.
Log in to your account and click Select applicable students.
Use the search box to find the student whose voucher you wish to unassign.
Untick the box to the left of the student's name.
Click Assign vouchers, this will then remove the voucher from the parent.
When the parent logs in to their account, the voucher would no longer be accessible to them and they would see the following message.