I'm a parent

Claiming your voucher

• How to Redeem a Voucher (Lite LAs)
• Redeeming a HolidayActivities voucher (Video Guide)
• How to link multiple vouchers to one account
• How to claim your HAF voucher

Booking and managing activities

• How to contact a provider
• How to swap an activity booking
• How to book an activity from the waiting list
• Find activities near you
• How to book an activity (new parent journey)
• How to book multiple children on the same activity

See all 14 articles

Common queries

• Recite Me User Guide (Accessibility tools)
• How to update your login details (new parent journey)
• How to change your child's date of birth (Video Guide)
• How to change your child's date of birth
• How to update your login details
• How many credits is each activity worth?

Direct places

• How to book a direct place
• Direct booking Frequently Asked Questions