Chris Dromgoole
Articles
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How to protect your Holiday Activities account from fraud
Here are some essential tips to help protect your account against fraudulent activity. Regularly update your email password: Change your email password periodically to reduce the risk of unauthor...
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How to change your child's date of birth
Once you have claimed your voucher, you will be asked to enter your child's age. By entering your child's date of birth, it will ensure that age-appropriate activities are made available to you. If...
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How to update your login details
To update your email address or mobile number, please login via app.holidayactivities.com and follow the steps below. Step 1 Once you have logged into your account, click on your name in the top ...
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How to see if a Parent/Guardian has claimed their voucher
Once a voucher has been assigned, you will be able to see when the voucher was claimed and how many credits have been used. Login via app.holidayactivities.com and navigate to 'View assigned vouch...
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How to update your login details (new parent journey)
Step 1 Log into your account via app.holidayactivities.com and click on your name in the top right, then Account settings. Step 2 Update your details and click Save account.
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How to book an activity (new parent journey)
Once you have claimed your voucher, log in via app.holidayactivities.com to begin booking activities. Step 1 All claimed vouchers will displayed here. Click Select voucher for the child you wis...
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How to message attendees
Step 1 Choose the relevant activity in the Activities screen. Messaging all attendees at once Click on Other actions above the activity and then click Send message. Messaging attendees individ...
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How to apply a voucher code after a child is booked
Finding the attendee's code All voucher recipients who are sent a voucher will have a 16 digit code linked to them. The code is unique for the pupil for the holiday period and cannot be used by oth...
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The difference between a single day activity and a course
In almost all cases, it is best to set your sessions up as single day activity Single day Gives the parent/guardian the option to choose which days their child will attend, booking each individ...
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How to setup an activity to use multiple credits for one day
Activities will automatically use one credit when using a voucher, regardless of the length of the activity. If you have been instructed by your local authority that one credit can only cover a fou...