Charlotte Staples
Articles
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Parent Guide
HolidayActivities is a new booking system designed to take the hassle out of using your HAF vouchers to find and book local activities in your area. Follow our step by step guide on how to g...
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How to link multiple vouchers to one account
If you have more than one child that you have been sent vouchers for, you do not need to create separate accounts for each voucher. Step 1 You will receive an email with your Holiday Activity vouc...
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How to log in to your account
Step 1 Go to app.holidayactivities.com Step 2 Enter your email in the box below Step 3 You will then receive a login link to your email. Click on the link in this email to log in to your account...
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How to get further information for attendee details
Step 1 Find the activity you wish to view the attendees for then click on three dots and select View activity. Step 2 Scroll down to the attendees list locate the attendee you would like to view ...
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How to add my activity locations
Step 1 The first thing to do before creating any activities is to navigate to your Location tab. Step 2 Click Add new location. Step 3 Complete the requested fields, when adding the post code,...
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I have assigned a voucher in error, how do I remove it from the parent?
If you have assigned a voucher in error, this can be removed from the parent even if they have accessed it. Please follow the steps below for guidance. Step 1 Log in to your account and click Sel...
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How to switch a parent when the voucher has already been sent to the other parent
This help article will show you the step-by-step process of switching a parent when a voucher has already been sent to another parent. Step 1 Log in to your account and select Select applicable st...
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How to resend a parents voucher
Please note: you can only view UNCLAIMED vouchers. If the voucher has already been claimed, please ask the parents to log into their account at app.holidayactivities.com, in the same way they did w...
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How to action cancellation requests
This article explains how to action cancellation requests and how to remove attendees. Step 1 When a parent wishes to cancel their booking, you will receive an email with cancellation request. Cli...
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How to print vouchers for a family
Please note: you can only view UNCLAIMED vouchers. If the voucher has already been claimed, please ask the parents to log into their account at app.holidayactivities.com, in the same way they did w...