If you have assigned a voucher in error, this can be removed from the parent even if they have accessed it. Please follow the steps below for guidance.
Step 1
Log in to your account and click Select applicable students.
Step 2
Use the search box to find the student whose voucher you wish to unassign.
Step 3
Untick the box to the left of the student's name.
Step 4
Click Assign vouchers, this will then remove the voucher from the parent.
Step 5
When the parent logs in to their account, the voucher would no longer be accessible to them and they would see the following message.
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