Charlotte Staples

  • Total activity 56
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Activity overview

Latest activity by Charlotte Staples
  • Charlotte Staples created an article,

    How to link multiple vouchers to one account

    If you have more than one child that you have been sent vouchers for, you do not need to create separate accounts for each voucher. This article explains how you can link multiple vouchers to the s...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlotte Staples created an article,

    How to log in to your account

    This article explains how to log in to your Holiday Activities account to access your vouchers and manage any bookings you may have.   Step 1 Click the link here. Step 2 Enter your email address in...

    • Edited
    • 3 followers
    • 0 comments
    • 0 votes
  • Charlotte Staples created an article,

    How to get further information for attendee details

    This help article helps to show you how you can request further information and details for an attendee.  Step 1  Find the activity you wish to view the attendees for, select view activity. Step 2...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlotte Staples created an article,

    How to add my activity locations

    This article outlines the process of adding your locations to the HolidayActivities platform. Step 1 The first thing to do before creating any activities is to navigate to your Location tab. Step...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlotte Staples created an article,

    I have assigned a voucher in error, how do I remove it from the parent?

    If you have assigned a voucher in error, this can be removed from the parent even if they have accessed it. Please follow the steps below for guidance.   Step 1 Log in to your account and click Sel...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlotte Staples created an article,

    How to switch a parent when the voucher has already been sent to the other parent

    This help article will show you the step-by-step process of switching a parent when a voucher has already been sent to another parent.  Step 1 Log in to your account and select Select applicable st...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlotte Staples created an article,

    How to resend a parents voucher

    This help article will help explain step by step how you can resend a Holidays Activities voucher to a parent.  Please note: you can only view UNCLAIMED vouchers. If the voucher has already been cl...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlotte Staples created an article,

    How to action cancellation requests

    This article explains how to action cancellation requests and how to remove attendees. Step 1 When a parent wishes to cancel their booking, you will receive an email with cancellation request. Cli...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlotte Staples created an article,

    How to print vouchers for a family

    This help article will help explain step by step how you can print a Holidays Activities voucher for a parent.  Please note: you can only view UNCLAIMED vouchers. If the voucher has already been cl...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Charlotte Staples created an article,

    How to view a parents voucher

    This help article will help explain step by step how you can view a recipient's Holidays Activities voucher. Please note: you can only view UNCLAIMED vouchers. If the voucher has already been claim...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes