Ethan Scurrah
Articles
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How to book an activity from the waiting list
If an activity is fully booked, there may be an option to join a waiting list. Joining this list allows you to express your interest, and should a space become available, the provider can either au...
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How to swap an activity booking
To change your booking to a different date or activity, please follow the instructions below to cancel your existing booking and then make a new one.Step 1You will first need to log in to your acco...
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How to contact a provider
For more details about an activity or to inform the provider that your child is not well enough to attend, please get in touch with them directly using the contact information on their provider pag...
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Redeeming a HolidayActivities voucher
Depending on the type of voucher you have received, you will have one of two options. Please review the information below to ensure you follow the correct steps.Step 1You will receive a text/email ...
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How to link multiple vouchers to one account
If you have more than one child that you have been sent vouchers for, you do not need to create separate accounts for each voucher. Please make sure to use the same login for each voucher.Step 1You...
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Redeeming a HolidayActivities voucher (Video Guide)
If your voucher looks different to the above, please view the guide here and follow the steps for 'option one';How to claim your HAF voucher
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Redeeming a HolidayActivities voucher (Lite LAs)
Step 1You will receive an email from hello@holidayactivities.com, please open this and click on View voucher.Step 2This will take you to your voucher and, at the bottom, there will be a button to V...
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How to take attendance
This article explains how to take activity attendance through a Provider account.Step 1On the Activities page, click on the three dots of the activity you would like to take the attendance for and ...
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How to manually add an attendee
Step 1Select the three dots on the right hand side of the activity you wish to manually add an attendee to and then, View activity.Step 2Select Add attendee.Step 3Choose the dates you would like to...
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How to approve and decline attendee's and approve cancellations
This help article explains how to bulk approve and decline attendee requests, as well as approve multiple cancellation requests.Step 1Choose the relevant activity in the 'Activities' screen. Click ...